Privacy Policy
Effective Date: 20th August 2024
At Sunion Health ("we," "our," or "us"), your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with us, whether through our website https://sunionhealth.com (the "Site") or our services.
We are committed to ensuring that your personal data is processed in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
- Data Controller
Sunion Health is the data controller responsible for processing your personal data. This means we determine the purposes and methods of processing your personal data.
Contact Details:
Sunion Health
28 Fitzroy Square, London W1T 6DD, United Kingdom
Email: info@sunionhealth.com
Phone: +44 (0) 203 475 7881
- Data We Collect
We may collect the following categories of personal data about you:- Contact Information: Name, email address, phone number, and postal address.
- Health Information: Details about your health, medical history, and treatment, where relevant to the services we provide.
- Financial Information: Payment card details or other payment-related information.
- Technical Data: IP address, browser type, operating system, and browsing patterns on our Site.
- Marketing Preferences: Information regarding your preferences for receiving marketing communications from us.
- How We Collect Your Data
We collect your personal data in the following ways:- Directly from You: When you provide information to us via forms, emails, phone calls, or consultations.
- Automatically: When you interact with our Site, we may collect technical data through cookies or similar technologies (see our Cookie Policy).
- From Third Parties: We may receive personal data from health professionals, payment service providers, or analytics providers.
- How We Use Your Data
We use your personal data for the following purposes:- Service Provision: To provide, manage, and improve the health services you have requested.
- Customer Communication: To communicate with you about appointments, services, and health information.
- Payment Processing: To process payments for our services.
- Legal Compliance: To comply with legal obligations, such as maintaining accurate records for regulatory or tax purposes.
- Marketing: To send you marketing communications where you have consented to receive them or as permitted by law.
- Legal Basis for Processing Your Data
We rely on the following legal grounds for processing your personal data:- Consent: Where you have explicitly given us consent (e.g., for marketing communications).
- Contractual Obligation: Where processing is necessary to fulfill a contract with you (e.g., providing healthcare services).
- Legal Obligation: Where processing is required by law.
- Legitimate Interest: Where we have a legitimate interest, and this is not overridden by your rights (e.g., improving our services).
- Data Sharing
We may share your personal data with the following third parties:- Service Providers: Companies that help us deliver our services, such as payment processors, IT providers, and analytics services.
- Health Professionals: Where necessary to coordinate your care with other medical professionals.
- Regulatory Authorities: Where required by law or to protect our legal rights.
- Business Transfers: In the event of a business transaction (e.g., merger or sale), personal data may be transferred as part of the business assets.
- International Transfers
If we transfer your personal data to a location outside of the UK or the European Economic Area (EEA), we will ensure appropriate safeguards are in place, such as using standard contractual clauses approved by the UK authorities or ensuring the receiving country has adequate protection levels for your data.
- Data Security
We take data security seriously and have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or damage. This includes encryption, secure servers, and access controls.
- Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including meeting any legal, accounting, or reporting requirements. Health records may be retained for longer periods as required by law or medical regulations.
- Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:- Access: You have the right to request access to the personal data we hold about you.
- Correction: You have the right to request correction of inaccurate or incomplete data.
- Erasure: You have the right to request that we delete your personal data under certain circumstances.
- Restriction: You have the right to request that we restrict the processing of your personal data.
- Data Portability: You have the right to request the transfer of your personal data to another organization.
- Objection: You have the right to object to our processing of your personal data for marketing or other purposes based on legitimate interests.
- Marketing Communications
We may send you marketing communications where you have consented to receive them. You can withdraw your consent or opt-out of marketing emails at any time by clicking the unsubscribe link in our emails or contacting us.
- Cookies
Our Site uses cookies and similar tracking technologies to enhance your browsing experience and analyze traffic on our Site. For more details on how we use cookies, please see our Cookie Policy.
- Links to Other Websites
Our Site may contain links to third-party websites. This Privacy Policy applies only to our Site, and we are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of any external sites you visit.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the "Effective Date" at the top will be updated accordingly.
- Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Sunion Health
28 Fitzroy Square, London W1T 6DD, United Kingdom
Email: info@sunionhealth.com
Phone: +44 (0) 203 475 7881
- Complaints
If you believe we have not complied with data protection laws, you have the right to file a complaint with the UK Information Commissioner’s Office (ICO) at https://ico.org.uk.
